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Shipping and returns

Everything about delivery, returns and refunds, short and clear.

Last updated: 15 October 2026

Shipping

  • Free delivery within the EU and beyond.
  • We ship your order as soon as we can. We do not ship on Wednesdays.
  • Every order with herbs includes a measuring spoon (not with colloidal silver).

Returns

You have 14 days after delivery to change your mind. Closed, sealed packages can be sent back within that time. Let us know first by emailing info@huisdierenapotheker.com or using the form below.

Send your parcel to:
Paardfit
Schietbaanweg 3
7461 PX Rijssen
the Netherlands

The cost of sending it back is yours. For health and hygiene reasons we cannot take back opened packages.

Your refund

We refund you within 14 days of your withdrawal, using the same payment method you used. We may wait until we have received your parcel or you show that you have sent it.

Something wrong with your parcel?

Did your parcel arrive damaged, or is there something wrong in it? Email a photo and your order number to info@huisdierenapotheker.com. We will send a new product or refund you, at our cost.

Model withdrawal form

Only fill in and return this form if you want to withdraw from the contract. You can also simply put it in an email.

To: Paardfit (De Huisdierenapotheker), Schietbaanweg 3, 7461 PX Rijssen, the Netherlands, info@huisdierenapotheker.com

I hereby give notice that I withdraw from my contract for the sale of the following goods:
[products and order number]

Ordered on: [date]
Received on: [date]
Name: [your name]
Address: [your address]
Signature: [only if this form is sent on paper]
Date: [date]